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Terms & Conditions

Please read these terms and conditions carefully before using our services.

Last Updated: January 2024

These Terms and Conditions ("Terms") govern your use of the website and services provided by Pro Lens Projects L.L.C ("Company," "we," "our," or "us"), a company registered in the Sultanate of Oman. By accessing our website or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

2. Services

Pro Lens Projects L.L.C provides information technology services including but not limited to:

  • Software development and customization
  • Web design and development
  • Mobile application development
  • ICT solutions and consulting
  • IT support and managed services
  • Digital marketing services
  • Staff augmentation
  • Enterprise software products

The specific terms of each service engagement will be outlined in separate service agreements or statements of work.

3. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of Pro Lens Projects L.L.C and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

4. User Responsibilities

When using our website and services, you agree to:

  • Provide accurate and complete information in any forms or communications
  • Not use the website for any unlawful purpose or in violation of any applicable laws
  • Not attempt to interfere with the proper functioning of the website
  • Not collect or harvest any personal information from the website
  • Respect the intellectual property rights of the Company and third parties

5. Service Agreements

Specific terms for individual services or projects will be governed by separate service agreements, proposals, or statements of work. In the event of any conflict between these Terms and a specific service agreement, the terms of the service agreement shall prevail for that particular engagement.

6. Payment Terms

Payment terms for our services will be specified in the applicable service agreement or proposal. Unless otherwise agreed in writing:

  • All fees are quoted in the currency specified in the service agreement
  • Invoices are due within 30 days of issuance unless otherwise specified
  • Late payments may be subject to interest charges
  • All applicable taxes are the responsibility of the client

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our business relationship. This obligation shall survive the termination of any service agreement. Specific confidentiality terms may be outlined in separate non-disclosure agreements.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Pro Lens Projects L.L.C shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
  • Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
  • We do not guarantee uninterrupted or error-free operation of our website.

9. Warranties and Disclaimers

Our website and its content are provided "as is" without warranties of any kind, either express or implied. While we strive to ensure the accuracy of information on our website, we make no guarantees regarding completeness, reliability, or suitability of the information for any particular purpose.

10. Termination

We reserve the right to terminate or suspend access to our website or services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. The termination of specific service engagements will be governed by the applicable service agreement.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Sultanate of Oman. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of the Sultanate of Oman.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after any modifications constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions or concerns about these Terms and Conditions, please contact us: