Pro Lens also offers your businesses an “Annual Maintenance Contract”, leading your systems and network to the highest level of performance. We, while operating under this contract, brilliantly maintain systems and equipment, resourcefully putting your businesses upon the roads leading to success.
We handle all updates, antivirus, security, and monitoring for you. You’ll know your systems are healthy every single day.
HELPDESK & SUPPORT
Our technicians assist your users via phone, remote session, or office visits. Access to quality tech support quickly.
We maintain detailed documentation and analysis of your systems and meet with you to keep you up to date.
Customized Business IT
We work with many types of IT customers with unique needs and very different budget levels. We craft an IT plan and budget for each customer to help them get the best value and strategically select their services and products.
Personal User Support
We provide on-site expert, friendly technical support to business, home, and home office users. Unlike repair shops, we have a strong emphasis on explanation, friendly communication, and training.
Friendly Local Helpdesk
Our full-time help desk team is at your service when you need them most. We offer remote assistance, on-site visits, and online resources such as our advanced ticketing system and customer knowledge base.